Frequently asked questions

From the Hôtel du Dragon, Notre-Dame cathedral is 8 minutes' walk away, the banks of the Ill 9 minutes, and La Petite France, place Gutenberg and the Palais Rohan 10 minutes. The Parc de l'Orangerie is 20 minutes on foot or 5 minutes by tram.

Strasbourg's Christmas market is an 8 to 10 minute walk from the Hôtel du Dragon. It takes over the city-centre squares from late November to late December.

Yes. The Hôtel du Dragon hires out bicycles at reception, and the “Along the water” offer includes a 1 hr 10 min boat trip for two people on the Ill.

The Hôtel du Dragon guarantees its best rate on direct bookings, with the “Flexible Best Rate Guaranteed” offer, without prepayment and with flexible cancellation conditions. The “More than one” offer adds a discount from two nights, and “Discover Strasbourg” includes the Strasbourg City Card for two from three nights.

Cancellation is free of charge until 3 p.m. on the day before arrival, and until 3 p.m. three days before arrival during the Christmas period. After that, or in the event of a no-show, the first night is charged.

No. The tourist tax amounts to €2.86 per day per person and is added to the booking amount. It is itemised on the hotel invoice.

Yes. Online payment is available and secure, and every booking must be guaranteed by a bank card valid on the dates of the stay. The Hôtel du Dragon accepts Visa, Mastercard and American Express, as well as ANCV holiday vouchers and ANCV Connect. Proof of identity and the card used for the booking are requested on arrival.

The Hôtel du Dragon is at 12 rue du Dragon, 67000 Strasbourg, in the city centre and close to the Hôpital Civil. The Petite France district lies opposite the hotel, on the other side of the banks of the Ill.

From the A4, take exit 3-Porte Blanche. The Hôtel du Dragon has a private car park and spaces with charging points for electric vehicles, both payable and on reservation.

Strasbourg's TGV station is less than 2 kilometres from the Hôtel du Dragon, that is less than 10 minutes by car. The journey is just as easy on foot or by tram.

Strasbourg-Entzheim airport is 15 kilometres from the Hôtel du Dragon. Allow around 20 minutes by car, or take the rail shuttle to the central station.

From the Hôtel du Dragon: Molsheim 20 minutes away, Baden-Baden 45 minutes, Colmar 50 minutes, Riquewihr 55 minutes, Freiburg im Breisgau 1 hour, Basel and Mulhouse 1 hr 15, Paris 4 hr 20.

Yes, Wi-Fi is free throughout the hotel. PressReader access, which provides more than 4,500 newspapers and magazines, is also included in every stay.

Yes, the Hôtel du Dragon has a private car park at €30 per night; booking is recommended. The maximum vehicle height is 1.90 m. Spaces fitted with charging points for electric vehicles are available at €45 per night, on reservation.

Yes. The Hôtel du Dragon holds the Accueil Vélo label and provides a secure box with a repair workshop. Bicycles are also available to hire at reception, to reach La Petite France or to ride along the banks of the Ill.

The Hôtel du Dragon has neither a wellness area nor a fitness room. The hotel does, however, offer a patio and an inner garden, two havens of calm in the heart of the historic centre.

Check-in is from 3 p.m. and check-out until 12 noon. Luggage may be left at reception outside these hours.

Yes. Reception at the Hôtel du Dragon is open 24 hours a day, 7 days a week: you are welcomed at any hour, whatever time you arrive.

Yes, the Hôtel du Dragon accepts pets for a supplement of €25 per day. The hotel is entirely non-smoking: should this not be respected, a €200 cleaning fee applies.

Yes, the Hôtel du Dragon is accessible to people with reduced mobility.

Breakfast is not included in the room rate: it is offered as an extra at €20 per person per day. It is, however, included in several Hôtel du Dragon offers, in particular “Good Morning”, “The offer for lovers”, “Along the water” and “Discover Strasbourg”.

The “Organic & Gourmand” breakfast brings together local and organic produce. The pastries, breads and creations are delivered each morning by Michelin-starred chef Thierry Schwartz. The buffet includes artisan jams, seasonal fruit, organic honeys and yoghurts, along with a savoury selection of charcuterie, cheeses, eggs and a farmhouse Munster matured in the traditional way.

Breakfast is served every day from 6.30 a.m. to 10.30 a.m.

Breakfast is served in the bright breakfast room of the Hôtel du Dragon. In fine weather it is also served on the terrace, in the quiet of the inner patio.

The Hôtel du Dragon does not provide catering other than breakfast, but a meal tray can always be brought to your room on request at reception. Strasbourg's historic centre, its winstubs and its restaurants are also within walking distance of the hotel.

The Hôtel du Dragon has 44 rooms and suites in six categories, from the Under the Roof and Standard rooms to the Suite and the Aparthotel. The hotel occupies a 17th-century building in the heart of Strasbourg's historic centre.

Every room at the Hôtel du Dragon has air conditioning, free Wi-Fi, an LCD television with satellite channels, a work desk, a safe, a minibar, a coffee machine and a hairdryer. Toiletries are by Nuxe®. All rooms are non-smoking.

Yes, absolutely, and several arrangements are possible. The Aparthotel, with its fitted kitchenette, large living area and sofa bed, is the most flexible option for a family stay. Classic and Superior Rooms can also be arranged with a double bed or twin beds — please specify when booking.

The aparthotel is a 35 to 40 m² option with a fitted kitchenette, a lounge corner and a work area, designed for medium and long stays in Strasbourg. It adds underfloor heating and a large-screen LED television to the standard amenities. Medium and long-stay rates are available on request at [email protected].

The Classic room measures 18 m² and overlooks the river, the terrace and Saint-Thomas church. The Superior room measures 22 m² and offers more generous space in a hushed atmosphere. Both have the same amenities and can be arranged with a double bed or twin beds.

It depends on the category. Standard rooms overlook the quiet inner patio. Classic rooms overlook the river, the terrace and Saint-Thomas church.