Terms and conditions of sale

A heart made of checkered fabric with a tied ribbon, suspended by a string

These rates are per night, including VAT and service.

City tax: €2.86 per day and per person

The Signature "Organic & Gourmand" breakfast is available as a supplement at €20 per person and per day.

Hôtel du Dragon has a private car park at €30 per night (reservation recommended) and spaces with electric charging points at €45 per night (by reservation).

Pets are welcome for a supplement of €25 per day.

Our hotel is non-smoking. In the event of non-compliance, cleaning charges of €200 apply.

Our hotel is accessible to people with reduced mobility.

Check-in: from 3:00 pm

Check-out: until 12:00 noon

Cancellation is free of charge if made before 3 p.m. (local time) on the day before the arrival date, and before 3 p.m. three days before the arrival date during the Christmas period. After that, or in the event of a no-show, the first night of the stay will be charged.

All bookings must be guaranteed with a bank card valid on the start date of the stay (card number, expiry date and security code).

Credit cards accepted: Visa – Mastercard – American Express

In order to guarantee your booking, the hotel reserves the right to place a temporary hold on a certain amount on your bank card before your arrival.

At check-in you will be asked to present photo identification as well as the credit card used to make the booking. The name on the credit card must match the person booking the stay.

We accept payment by ANCV holiday vouchers.

We do not accept payment by cheque.

Right of withdrawal

Guests are reminded that, in accordance with article L. 121-21-8 12° of the French Consumer Code, they do not have the right of withdrawal provided for in article L. 121-21 of the same Code. The terms of sale of the rate booked set out the conditions for cancelling and/or amending the booking.

Dispute resolution

After contacting customer service and failing a satisfactory reply, or any reply, within 60 days, the customer may refer the matter to the Tourism and Travel Ombudsman, whose details are given below:

By post: MTV – MEDIATION TOURISME VOYAGE, Service dépôt des saisines, CS 30958, 75383 PARIS CEDEX 08

Online: referral request — mtv

Hôtel du Dragon is a member of Médiation Tourisme Voyage as a member of the professional union "UMIH", duly listed on www.mtv.travel under the "adhérents" tab.